Legal & Transparency

Privacy Policy

Last updated: September 17, 2026

1

Information We Collect

We collect personal information that you voluntarily provide to us when registering on our portal, inquiring about products, or communicating with us directly.

  • Personal Identifiers: Name, business name, email address, phone number, and delivery details.
  • Account Data: Credentials, permissions, preferences, and saved inquiry details.
  • Technical Data: IP address, browser type, device information, and session logs.
2

How We Use Your Information

We process your data to operate efficiently and deliver optimal user experiences. Key processing activities include:

  • Fulfilling customer requests, orders, and technical support inquiries.
  • Optimizing system security, verifying user identities, and preventing fraud.
  • Enhancing web application features and personalizing layout experiences.
  • Sending administrative notifications or critical service announcements.
3

Cookies & Verification

We utilize functional cookies and security verification services (including Cloudflare Turnstile) to ensure secure authentication and protect automated forms against spam.

Essential cookies are required for user sessions and state management across pages. You can disable non-essential cookies through your browser settings at any time.

4

Data Protection & Security

Your data is stored within secured database environments behind strict firewall policies and encrypted channels (HTTPS/TLS).

We do not sell or rent personal information to third parties. Access to personal data is restricted solely to authorized staff and infrastructure providers supporting system operations.

5

Your Rights

Under UK data protection regulations (including UK GDPR), you have the right to access, rectify, or request deletion of your personal records maintained within our systems.

  • Right of Access: Request a copy of the personal data held about you.
  • Right to Rectification: Request correction of inaccurate or incomplete information.
  • Right to Erasure: Request deletion of your personal data where legally applicable.

Questions Regarding Privacy?

Contact our system administrator or support team if you have questions or data protection requests.

Contact Support